Newsletter Topics
06/23/2010 04:40 PM
I am writing
to pass on two suggested topics for local newsletters
and websites from HCBC Vicky Kintzer.
Members are being told that they do not qualify for FMLA (1250 hours for self, 1000 hours for family member in NJ). Please forward to me all cases that you may come across. Special handling needs to be done with anyone who has been using the" NPW" code on their timesheet and would need to request FMLA time. Credit toward FMLA eligibility is not taking place due to an IT problem and affects hours worked from April 2010 going forward. Since FMLA is a rolling calendar looking back 1 year, this will affect all members trying to qualify for FMLA if NPW time has been used.There is no ETA on a fix. Members need to also appeal any denial based on eligibility
(within the normal Admin review timeframe). The appeal can simply state " I am request an Administrative Review for this denial of eligibility based on hours worked.I have NPW (non productive work) hours within this time frame that may not be accruing ."
Seems that there is an issue with Hewitt with adding a dependant via their website. When a person goes on the site to add a dependent IE child just born, they need to enter the name of the child and date of birth. They will get a confirmation that the name was entered. BUT---that doesn't mean that they are set for coverages. They MUST also select Medical, Dental and Vision options and click YES so that Hewitt picks up the child for coverages. If they don't do that and get a confirmation on ALL
coverages, then the only thing that will populate in the Benefits system is their name. Bills will end up being rejected and the Customer reps at the Benefits center will tell them they will add them going forward, but not retroactively.
Members are being told that they do not qualify for FMLA (1250 hours for self, 1000 hours for family member in NJ). Please forward to me all cases that you may come across. Special handling needs to be done with anyone who has been using the" NPW" code on their timesheet and would need to request FMLA time. Credit toward FMLA eligibility is not taking place due to an IT problem and affects hours worked from April 2010 going forward. Since FMLA is a rolling calendar looking back 1 year, this will affect all members trying to qualify for FMLA if NPW time has been used.There is no ETA on a fix. Members need to also appeal any denial based on eligibility
(within the normal Admin review timeframe). The appeal can simply state " I am request an Administrative Review for this denial of eligibility based on hours worked.I have NPW (non productive work) hours within this time frame that may not be accruing ."
Seems that there is an issue with Hewitt with adding a dependant via their website. When a person goes on the site to add a dependent IE child just born, they need to enter the name of the child and date of birth. They will get a confirmation that the name was entered. BUT---that doesn't mean that they are set for coverages. They MUST also select Medical, Dental and Vision options and click YES so that Hewitt picks up the child for coverages. If they don't do that and get a confirmation on ALL
coverages, then the only thing that will populate in the Benefits system is their name. Bills will end up being rejected and the Customer reps at the Benefits center will tell them they will add them going forward, but not retroactively.